take care of me!
Caring for your delightfully distressed items properly ensures they stay in great condition for years to come. For items labeled "dry clean only," it's crucial to follow this instruction. Take them to a professional dry cleaner who has experience with delicate fabrics and knows how to handle them appropriately.
Following these care instructions will help preserve the quality and lifespan of your cherished items.
Return Policy
Our return policy is designed to ensure your satisfaction with your purchases. You have a generous window of 10 days from the date of receipt to initiate a return. During this period, if you receive the wrong item, the sizing isn't to your liking or simply change your mind, you may return the item(s) for a full refund or exchange. Remember, these are distressed and delighted intentionally!
To process a return, please ensure the item is in its original condition, including all tags, labels, and packaging. Contact our customer support team, who will guide you through the return process and provide you with a return shipping label.
Please note that for hygiene reasons, certain items like intimate apparel or personal care products may not be eligible for return unless they are still sealed in their original packaging. Additionally, customized or personalized items may have specific return conditions, which will be communicated at the time of purchase.
We appreciate your understanding and cooperation in adhering to our return policy. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.
